Privacy Policy

Last updated: September 2026

1. Who we are

JobRated is a tool that helps contractors ask their customers for Google reviews. Our website is jobrated-us.vercel.app.

JobRated is a trade name of WH Médias SAS, a company registered in France. That is the company responsible for the data described here.

2. Text messages: we do not send them, you do

We never send a text message or an email to your customers. When you request a review, JobRated writes the message and opens the Messages or Mail app on your own phone with it already filled in. You are the one who taps Send, and the message goes out from your own number or your own email address.

That means we are not in the middle of that conversation: we do not see your customer’s reply, we do not have access to your text-message history, and your customer’s carrier sees a message from you, not from us. What we do record is that you prepared a request for that customer, and whether the review link in it was clicked.

3. What we store

About you (the account holder):

  • Your name and email address
  • Your business name and your Google Business Profile link
  • Billing information, handled by Stripe — we never see or store your card number
  • How you use the app: requests created, requests sent, links clicked

About your customers — only what you type in:

  • Their name
  • Their phone number and/or email address, if you enter one
  • A record of the review requests you prepared for them, and when
  • Whether the review link you sent was clicked, and when

That is the whole list. We do not buy customer data, we do not enrich it from other sources, and we do not collect anything about your customers that you did not enter yourself.

4. What we do with it

  • Run the service: prepare your review requests and show you who clicked
  • Remind you to follow up with customers who have not clicked yet
  • Process your subscription payments through Stripe
  • Send you account and service emails
  • Fix bugs and improve the product

We do not sell your data or your customers’ data to anyone. We do not share it with advertisers or data brokers, and we do not use your customer list to market anything to your customers.

5. What we know about who left a review

We can tell you that a review link was clicked. We cannot tell you whether a review was actually left, or what it said — Google does not report that back to us, so nobody, ourselves included, can connect a specific review to a specific customer.

6. Companies that help us run JobRated

  • Supabase — database and sign-in
  • Stripe — subscription payments
  • Brevo — account and service emails sent to you
  • Google Places API — finding your business and its review link
  • Vercel — website hosting

Each of them only receives what it needs to do its job. None of them is permitted to use your data for its own purposes.

7. How long we keep it

We keep your data while your account is open. Review-request records are kept for two years so your history stays useful. When you delete your account, we delete it.

8. Deleting your account and your data

You can delete your account yourself, at any time, from Settings in your dashboard. Deleting your account permanently removes your profile, your customer list, your job records and your review-request history, and cancels any active subscription.

If you would rather we did it, or you want a copy of your data first, email support@jobrated-us.vercel.app and we will handle it.

9. Your rights

Wherever you live, you can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Write to support@jobrated-us.vercel.app.

If you are a California resident, you also have the right to know what personal information we collect and how we use it (this page), the right to have it deleted, and the right not to be discriminated against for exercising those rights. We do not sell or share personal information as those terms are defined by the CCPA.

Because WH Médias SAS is established in France, visitors in the EU and the UK additionally have the GDPR rights of access, portability, erasure, rectification and objection, exercisable at the same address.

10. Cookies

We use cookies that are strictly necessary to keep you signed in. They are set when you log in and are required for the app to work.

11. Children

JobRated is a tool for businesses. It is not directed at children, and we do not knowingly collect information from anyone under 13.

12. Contact

Any question about privacy, or about what we hold: support@jobrated-us.vercel.app.